SHIPMENT:

The cost of the shipment is calculated on the basis of the weight of the items that were ordered, and the price list -for pros- of the French post (la Poste).

The shipment is made according to your decision among 2 options

  • Simple letter with tracking (which is without timing commitment and without insurance to cover risks of loss, theft, or damage).
  • Letter -or parcel-, with tracking, timing commitment and  insurance to cover risks of loss, theft, or damage.

For reference, the shipping time is 2 or 3 days for metropolitan France.

Out of France, it depends on the country and the zip code.

RETURNS:

Once you received your order, you have 15 days maximum to decide to return it, and then 2 weeks so that it is effectively sent back to me.

The return is not possible for customized orders, made to measure. That said, if you are not happy, please, contact me to see how we can manage.

In France, I pay back the cost of shipping back the item to me (based on the price of a “lettre suivie” -i.e. tracked letter- for the weight of the original shipment to buyer).

Out of France, I can’t offer the free return, but please, contact me if you are not fully satisfied to discuss how we can manage.

Any item that is sent back to me must not have been worn, be in perfect condition, well wrapped and folded in its original packaging, without any smell (tobacco, perfume, …) and with all needed information to process it (the name of the buyer, the date of the purchase, the reference of purchase order +, if needed, the paypal account or full details of the bank account ).

If the item is not received in perfect condition, whatever the reason, the buyer is responsible for any loss of value.

Once you shipment has been received and checked, your purchase will be paid back within 2 days (possibly a bit more for bank transfer, depending on the contract with your bank).